The President of the University of Shatrah meets with officials of the Citizens Affairs Division and its units in the colleges to follow up on the progress of work and address obstacles

Today, Wednesday, October 28, 2026, the President of the University of Shatrah, Professor Dr. Basem Abdul Hussein Al-Ghazi, held a meeting in his office with officials of the Citizens’ Affairs Division at the University Presidency and officials of the Citizens’ Affairs Units in the colleges to follow up on the progress of work, learn about the nature of the tasks assigned to them, and discuss the most prominent challenges and obstacles facing their job performance.

The meeting witnessed listening to the problems and observations raised by the attendees, in addition to discussing their needs and work requirements, as the President of the University directed the necessity of finding appropriate solutions to the obstacles presented and working to overcome the difficulties that may affect the smooth flow of administrative procedures in order to ensure the development of work mechanisms and raise the level of institutional performance.

The President of the University pointed out the importance of the role played by the Citizens Affairs Division and its units in the colleges in enhancing communication between the university and citizens, following up on requests and complaints submitted to them, and working to complete them in accordance with the approved controls and instructions, which contributes to consolidating the principle of transparency and improving the quality of services provided.

He also stressed the need to enhance coordination and cooperation between the Citizens Affairs Division at the University Presidency and its units in the colleges, and to intensify efforts to address the comments received and facilitate procedures for reviewers, in line with the university’s directions aimed at developing administrative work and providing more efficient services that respond to the needs of citizens.